Privacy policy

Privacy Policy

Effective Date: September 15, 2025

At PETAL & SCRIPT, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.petal-script.com
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By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect
1.1 Personal Information You Provide

When you interact with our website or place an order, we may collect personal information such as:

Full name

Shipping and billing address

Email address

Phone number

Payment information (processed securely by third-party payment providers; we do not store full payment details)

1.2 Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

IP address

Browser type and device information

Pages viewed and time spent on the site

Referral source (such as ads or search engines)

1.3 Information from Third Parties

We may receive information from trusted third parties, including:

Payment processors (for transaction verification)

Shipping carriers (for delivery tracking)

Marketing and analytics partners (where permitted by law)

2. How We Use Your Information

We use your information for the following purposes:

Order Processing: To process, fulfill, and deliver your orders

Customer Support: To communicate with you and respond to inquiries

Payment & Fraud Prevention: To process payments securely and detect suspicious activity

Website Improvement: To analyze traffic and improve our services

Marketing Communication: To send updates or promotional messages (only if you opt in)

Legal Compliance: To comply with applicable laws and protect our legal rights

3. Sharing of Information
3.1 Service Providers

We share your information only with trusted service providers necessary to operate our business, including:

Payment gateways

Shipping and logistics partners

Website hosting and IT service providers

3.2 Legal Requirements

We may disclose personal information if required by law, regulation, or legal process.

3.3 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for profit.

4. Cookies and Tracking Technologies
4.1 Cookies

We use cookies and similar technologies to:

Enable essential site functionality

Remember user preferences

Analyze website performance

Support advertising and remarketing campaigns (where legally permitted)

4.2 Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Data Retention

We retain personal information only as long as necessary to:

Complete transactions

Provide customer support

Meet legal and accounting requirements

You may request deletion of your personal information, subject to legal obligations.

6. Data Security

We implement reasonable technical and organizational safeguards, including encryption and secure servers, to protect your information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you access our website from outside the United States, your information may be transferred to and processed in the U.S. By using our services, you consent to this transfer.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request correction of inaccurate information

Request deletion of your data

Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: petalandscript@gmail.com

📄 Contact Page: www.petal-script.com/pages/contact