Privacy policy
Privacy Policy
Effective Date: September 15, 2025
At PETAL & SCRIPT, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.petal-script.com
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By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information You Provide
When you interact with our website or place an order, we may collect personal information such as:
Full name
Shipping and billing address
Email address
Phone number
Payment information (processed securely by third-party payment providers; we do not store full payment details)
1.2 Automatically Collected Information
When you browse our website, we may automatically collect certain information, including:
IP address
Browser type and device information
Pages viewed and time spent on the site
Referral source (such as ads or search engines)
1.3 Information from Third Parties
We may receive information from trusted third parties, including:
Payment processors (for transaction verification)
Shipping carriers (for delivery tracking)
Marketing and analytics partners (where permitted by law)
2. How We Use Your Information
We use your information for the following purposes:
Order Processing: To process, fulfill, and deliver your orders
Customer Support: To communicate with you and respond to inquiries
Payment & Fraud Prevention: To process payments securely and detect suspicious activity
Website Improvement: To analyze traffic and improve our services
Marketing Communication: To send updates or promotional messages (only if you opt in)
Legal Compliance: To comply with applicable laws and protect our legal rights
3. Sharing of Information
3.1 Service Providers
We share your information only with trusted service providers necessary to operate our business, including:
Payment gateways
Shipping and logistics partners
Website hosting and IT service providers
3.2 Legal Requirements
We may disclose personal information if required by law, regulation, or legal process.
3.3 No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for profit.
4. Cookies and Tracking Technologies
4.1 Cookies
We use cookies and similar technologies to:
Enable essential site functionality
Remember user preferences
Analyze website performance
Support advertising and remarketing campaigns (where legally permitted)
4.2 Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
5. Data Retention
We retain personal information only as long as necessary to:
Complete transactions
Provide customer support
Meet legal and accounting requirements
You may request deletion of your personal information, subject to legal obligations.
6. Data Security
We implement reasonable technical and organizational safeguards, including encryption and secure servers, to protect your information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. International Data Transfers
If you access our website from outside the United States, your information may be transferred to and processed in the U.S. By using our services, you consent to this transfer.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: petalandscript@gmail.com
📄 Contact Page: www.petal-script.com/pages/contact